Dear homeowners,
This is Logan with Rosecrest Communities Master HOA. It’s hard to believe we are more than halfway through the year already. We hope you’ve had a great summer so far. As summer heats up and as we’ve been working to make improvements with the HOA there are a few things we would like to share with the community: (1) updates to the homeowner portal, (2) projects in the community, (3) xeriscaping and (4) clarification on community standards and practices.
(1) Changes to the Homeowner Portal – Hopefully everyone is familiar with the homeowner portal. It is a great tool for homeowners to access important information and records for the association. We’ve been working to add a few features to the portal that will hopefully enhance your experience even more.
Documents – We continue to keep the governing documents and other important community documents up to date on this page.
Compliance – The compliance module is a new feature that allows you to view any compliance related notices that have been added to your account.
Architectural – The architectural module is also a new feature that allows you to view any architectural approvals that have been added to your account.
Resources – The resources page has been updated with helpful links that you can access to submit a design/architectural review request, file a complaint, submit a maintenance request for the common areas, or submit a home business use application. We will continue to add helpful links to this area to keep you connected and informed.
FAQs – We’ve added the FAQs section that has been updated with some of the most common questions we receive at the management level. We will continue to add answers to the most frequently asked questions as needed to keep you informed.
As we continue to update and build out the homeowner portal, we hope it becomes a valuable resource to you as a homeowner. Please also be aware of the other features in the portal such as the accounting page where you can view your account details and make payments online. Also, the My Profile page is the best way for you to update your contact information and to set your communication preferences.
(2) Projects in the Community – The association is engaged in a few improvement projects we want you to be aware of:
Highfield Park – At Highfield Park the HOA is adding a rock wall along the base of the hill near sport court to help control water and mud runoff from washing out onto the sport court and to create a border between the landscaped areas from the natural open space.
Thorley Park – At Thorley Park, on Thorley Dr and Driffield Wy, the HOA will be adding a fence and planter bed along rear property line to control dust, debris, and traffic through the park to the open space area.
Juniper Crest Rd – As part of a multi-phased plan the HOA is planning to remove grass in certain identified areas and replace the grass with xeriscaping. The first phase of this project will take place along Juniper Crest Rd. This project is part of an effort by the association to reduce water usage and promote water wise landscaping.
(3) Xeriscaping and Landscape Maintenance – Everyone wants to know about the association’s policy regarding xeriscaping, so here it is. The design review committee has adopted new standards that allow owners to xeriscape up to 70% of their front yards including the park strip areas. The basic requirements are that xeriscaped areas must have 50% plant coverage at maturity watered with drip irrigation. Non plant areas must be covered with 3-4 inches of mulch. Up to 70% of the front yard including park strips can be converted to xeriscaping which means that at least 30% must be grass. The full set of xeriscaping guidelines can be viewed and downloaded at www.RosecrestCommunities.com/HOA under the Documents section. Xeriscaping projects must be reviewed and approved by the association prior to installation because there are some basic design requirements that must be met, so please reach out if you would like to replace parts of your lawn with xeriscaping so we can guide you through the approval process. You can also go straight to our online design review request form to submit your plans that will then be reviewed by the design review committee and hopefully approved without issue so you can move forward with your project.
We’ve been asked the question many times if the HOA still requires owners to water their lawns during drought conditions. After talking with homeowners and board members, we find the best answer to this question is YES. Homeowners are still required to water their lawns within the watering guidelines imposed by the state and local governments. Currently, conservewater.utah.gov watering guidelines allow up to 3 watering cycles per week. Watering three or even two times per week should still keep the grass in fairly good condition without killing it. Some yellow grass is ok if the lawn is regularly mowed, trimmed, and free of weeds and disease, and the bare ground is not exposed. We also want to caution owners that not watering their lawn at all will inevitably cause their lawn to die which the owner will be responsible to repair or replace at their own expense in the future. If you are struggling with the water restrictions and are looking for an alternative landscape that will lower your water usage, then the xeriscaping option could be right for you.
(4) Clarification on Community Standards and Practices – The community standards are the rules and regulations found in the governing documents. These might include specific use restrictions, design criteria for your home or neighborhood, landscape and exterior maintenance standards, administrative policies, and procedures for the association. The purpose of the community standards is to continue to maintain a desirable and attractive residential community over time. The way the HOA upholds these standards is by following a policy of regularly enforcing them. The HOA does this by performing periodic drive through inspections of the community to make note of any obvious issues observable from the street. If your home is flagged for an issue, you will likely receive a courtesy notice from the HOA making you aware of the issue and letting you know how you can resolve this issue. It’s rare when a courtesy notice escalates to the level of a fine. When it does, it is only because the owner is not in communication with the HOA or refuses to cooperate with the HOA. The best thing to do if you get a notice from the HOA is read it, follow the HOAs request, and contact the HOA if you have any questions or concerns.
That’s all the updates we have for now. Until next time, have a great summer and stay safe out there. Please contact us if you have any questions or concerns.
Sincerely,
Rosecrest Communities Management Team
Website: www.RosecrestCommunities.com/HOA
Portal: www.ComWebPortal.com
Email: HOAmanager@RosecrestCommunities.com
Call: (801) 316-3215
Text: (801) 923-2340