Rosecrest Communities Master HOA will be changing its online portal software to Smartwebs Resident Portal effective 9/1/2025. All Rosecrest HOA members must register with the new software to view and make payments to your Master HOA account online. Please review the detailed registration instructions below:

 

REGISTERING ON THE SMARTWEBS PORTAL FOR YOUR COMMUNITY

You have two methods to register on our portal. First, check your email for a WELCOME invitation, which looks like image (1) below. Click on the bright orange link button in that email to create your account. If you didn’t receive or cannot find an email, first check your junk or spam folder and look for an email from support@communityfinancials.com. If you still cannot find the WELCOME email, you can register using the following instructions below:

  1. Go to https://office.smartwebs.com 
  2. Click “Residents: click here to set up your account” 
  3. At the “Verification of Ownership” screen enter your Association Name Rosecrest Communities Master Homeowners Association and zip code of 84096 and then “search”
  4. Click on your association name
  5. Click ‘find your unit’ and enter your last name and unit address
  6. Check for your confirmation email and click the link in the email to create your account

SETTING UP ONLINE PAYMENTS IN THE PORTAL

Once registered in the portal click the blue “Pay” button (for a one-time payment) or “Auto Pay” (to set up recurring payments) and you’ll be directed to our payment partner so you can access our online payment service. Here you can choose an online payment option from the following choices:

  1. You may set up a one-time payment or recurring payment at NO COST by securely entering your bank account and routing number (via ACH)
  2. You can pay by credit, there is not a debit card Please note there is a 3.5% charge

We encourage you to set up recurring payments as these will ensure your dues and assessments are paid timely and help avoid late fees.

 

OTHER PAYMENT OPTIONS

Pay by Check or Money Order: You may pay by check or money order by making either instrument payable to Rosecrest Communities Master Homeowners Association and mailing to the following address:

Rosecrest Communities Master Homeowners Association
PO Box 174386, Denver, CO 80217-4386

Be sure to include your new seven-digit account number (included in the top right-hand corner of your statement) on your check. To help the deposit of your check to be faster, please send the bottom portion of your statement with your check if you have a printer.

Using your Personal Bank’s Online Bill Pay System: Because most banks’ online bill payment systems print and mail a physical check, please allow for up to 10 calendar days for check printing and delivery when scheduling your payments in order to avoid late fees. If you are currently using your bank’s bill payment service, please amend the address to mail payments to the PO Box address above for Denver, CO.

Please note if you have a balance due or credit we will reflect that soon in Smartwebs and you will see this on your next statement.

We look forward to working with you.

Sincerely,

Rosecrest Communities Master HOA
www.RosecrestCommunities.com/HOA
HOAmanager@RosecrestCommunities.com
(801) 316-3215